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PRIVACY POLICY

Effective Date: February 1, 2026

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This Privacy Policy describes how Philippe French Bistro ("we," "us," or "our") collects, uses, and protects the personal information of visitors to our website and customers of our restaurant located in Fort Collins, Colorado. We are committed to protecting your privacy and ensuring the security of your personal information.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

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1. Information We Collect

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1.1 Personal Information You Provide

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We may collect personal information that you voluntarily provide to us when you:

  • Make a reservation through our website or by phone

  • Place an order for delivery or pickup

  • Sign up for our email newsletter or promotional communications

  • Participate in contests, surveys, or promotions

  • Submit feedback, reviews, or contact us through our website

  • Create an online account

  • Purchase gift cards

This information may include:

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Payment information (processed securely through third-party payment processors)

  • Dietary preferences or restrictions

  • Date of birth (for special occasion offers)

 

1.2 Information Automatically Collected

 

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on our website

  • Referring website or source

  • Geographic location (general city/region based on IP address)

 

1.3 Cookies and Similar Technologies

 

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, analyze website traffic, and improve our services. You can control cookie settings through your browser, but disabling cookies may limit certain website functionality.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, reservations, and requests

  • To communicate with you about your orders, reservations, or inquiries

  • To send you promotional emails, newsletters, and special offers (with your consent)

  • To improve our website, menu, and services based on customer feedback

  • To personalize your experience and provide customized recommendations

  • To administer contests, promotions, and loyalty programs

  • To analyze website usage and trends to enhance functionality

  • To prevent fraud and ensure security

  • To comply with legal obligations and enforce our terms and policies

 

3. How We Share Your Information

 

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

 

3.1 Service Providers

 

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, including:

  • Payment processors (e.g., credit card processors)

  • Online ordering and reservation platforms

  • Delivery service providers

  • Email marketing services

  • Website hosting and analytics providers

  • Customer relationship management (CRM) systems

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

 

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena), or to protect our rights, property, or safety, or that of our customers or others.

 

3.3 Business Transfers

 

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and any choices you may have regarding your information.

 

4. Data Security

 

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and restricted access to personal data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Payment information is processed through secure, PCI-compliant payment gateways. We do not store complete credit card numbers on our servers.

 

5. Your Rights and Choices

 

5.1 Access and Correction

 

You have the right to access, review, and update your personal information. If you have an online account, you can log in to view and modify your information. Otherwise, you may contact us directly to request access or corrections.

 

5.2 Email Communications

 

You may opt out of receiving promotional emails from us at any time by clicking the "unsubscribe" link in our emails or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your orders or reservations.

 

5.3 Cookie Management

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. However, some features of our website may not function properly without cookies.

 

5.4 Data Deletion

 

You may request deletion of your personal information by contacting us. We will comply with your request unless we are required to retain certain information for legal, accounting, or security purposes.

 

5.5 Do Not Track Signals

 

Some web browsers offer a "Do Not Track" (DNT) signal. Our website does not currently respond to DNT signals, as there is no uniform standard for how websites should interpret these signals.

 

6. Third-Party Links and Services

 

Our website may contain links to third-party websites or services (such as social media platforms, review sites, or payment processors) that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

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7. Children's Privacy

 

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe we have collected information from a child under 13, please contact us immediately.

 

8. California Privacy Rights

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If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and disclose

  • The right to request deletion of your personal information

  • The right to opt out of the sale of your personal information (note: we do not sell personal information)

  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided in Section 11 below.

 

9. Colorado Privacy Rights

 

If you are a Colorado resident, you have certain rights under the Colorado Privacy Act (CPA), including:

  • The right to confirm whether we are processing your personal data and to access such data

  • The right to correct inaccuracies in your personal data

  • The right to delete your personal data

  • The right to obtain a copy of your personal data

  • The right to opt out of the processing of personal data for targeted advertising or the sale of personal data (note: we do not sell personal data or engage in targeted advertising using personal data)

 

To exercise these rights, please contact us using the information provided in Section 11 below. We will respond to your request within 45 days.

 

10. Data Retention

 

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

 

11. Contact Information

 

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Philippe French Bistro

133 S College Ave

Old Town, Fort Collins, CO 80524

Phone: (970) 631 – 8482

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12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We will indicate the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If we make material changes to this policy, we will notify you by email (if you have provided your email address) or by posting a prominent notice on our website prior to the changes taking effect.

 

13. Consent

By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

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